Founder & Practice Consultant

With over 28 years of experience in the healthcare industry, Kelly brings a wealth of knowledge and a deep understanding of the full healthcare landscape. She began her career with Blue Cross Blue Shield of Colorado, gaining firsthand experience in insurance operations before transitioning into broader roles across the industry.

Throughout her career, Kelly has developed a strong expertise in:

• Practice Management

• Provider Contracting

• Claims Management

• Practice Setup & Optimization

Today, Kelly works directly with providers, helping them build more efficient, profitable, and patient-focused practices. Her passion lies in creating sustainable solutions for healthcare organizations by blending strategic insight with real-world operational experience.

With over 22 years of experience in medical billing and coding, Virgil brings a deep level of expertise across Pediatrics, Family Practice, and Mental Health specialties. His extensive knowledge of specialty-specific coding guidelines and payer requirements helps ensure accuracy, compliance, and optimal reimbursement for the providers he supports.

Virgil is a proud member of the American Academy of Professional Coders (AAPC) and is committed to staying up to date with the rapidly evolving healthcare landscape through ongoing education and professional development.

His attention to detail, industry insight, and dedication to excellence make him a trusted resource for both clients and colleagues.

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With over 11 years of experience in the healthcare field, Samantha has built a strong foundation in working with insurance companies, patients, and front office teams. She is known for delivering first-class customer service and serves as a reliable point of contact for both our clients and their patients.

Samantha specializes in:

• Benefit Verification

• Eligibility Checks

• Claims Management

Her proactive approach, attention to detail, and patient-first mindset make her an invaluable part of our team and a trusted partner to every practice we support.

With over 27 years of experience in Mental Health billing and coding, and additional experience in Family Practice (3+ years) and Pediatrics (1 year), Sue brings comprehensive knowledge across multiple specialties. She is well-versed in the full billing cycle, including:

• Medical Coding

• Denials & Appeals

• Insurance Verification

• Customer Service

As a member of the American Academy of Professional Coders (AAPC), Sue remains committed to ongoing professional development and staying current with the constant changes in healthcare billing and coding regulations.

Her dedication to accuracy and client service ensures practices receive reliable, high-quality billing support.

With 13 years of experience in the medical field, I am an experienced Customer Service Representative known for delivering dependable, compassionate, and knowledgeable support. I specialize in assisting patients with insurance, billing, benefits, and prescription‑related questions while helping streamline communication across clinics and care teams. I take pride in resolving issues efficiently, maintaining professionalism in fast‑paced environments, and ensuring every patient feels supported and understood.

Holly is an experienced medical billing and coding professional with over nine years of hands‑on industry experience. Her background spans family practice, pediatrics, pain management, hospital, and ambulance billing, giving her a comprehensive understanding of diverse healthcare revenue cycles. Known for her well‑rounded expertise and attention to detail, Holly has also shared her knowledge as a college‑level instructor, teaching medical billing and coding and supporting the development of future professionals in the field.

Cassie is a dedicated medical billing and coding professional with two years of experience in the healthcare field. She brings a strong foundation in healthcare operations and revenue cycle support, with a focus on accuracy, compliance, and efficient claims processing. Known for her reliability and attention to detail, Cassie is committed to supporting providers by helping ensure timely reimbursement and streamlined billing workflows.

Natasha has worked in many facets  of the healthcare industry. She specializes in patient and insurance billing as well as claim management. She is currently pursuing her Masters in Healthcare Administration.